Brief information about the Investor Support Center
Investor Support Center specializes in providing legal services for the return of funds from brokerage companies. Experienced lawyers work in the center, ready to solve even the most complex tasks to the end. The official website in Russian is centr-podderzhki-investorov.ru.
When to contact the Investor Support Center?
You can consult the company and seek help in the following situations:
- return of funds after a transfer to individuals (CANCELING A TRANSACTION service),
- refund of funds in case of poor service or money transfer to foreign bank accounts,
- appeal of a bank decision in case of unsuccessful attempts to recover funds independently,
- full support of the chargeback procedure.
According to the company’s statement, the refund procedure can be initiated within 540 days from the date of the first transaction.
The chargeback process at the Investor Support Center
The center provides a detailed description of the chargeback stages on its website. After consulting with a lawyer, the client needs to provide evidence of illegal actions or poor service (chat screenshots, receipts, etc.). With full confidence in a successful outcome, the center signs a contract with the client and starts working. The funds will be returned to the account after the chargeback request is satisfied by the international payment system. The process of reviewing a refund request usually takes up to two months.
Technical support at the Investor Support Center
To contact the center’s specialists, you can leave a request on the website, providing your name, email address, and phone number, or request a callback. Initial consultation is provided for free. At this stage, the center’s representatives will analyze the situation and suggest next steps. The support service’s working hours are unknown. Phone numbers, online chats, or links to social networks are not available on the website.
Conclusion
After analyzing the company’s website, it became clear that information about the creators and leaders of the project is not disclosed. The start date of the center’s activities and its registration address are also not provided. Contact details and terms of cooperation are undefined. Reviews about the Investor Support Center can be found on brokertribunal.com.