About Chargeback Agent CB
Chargeback Agent CB is a Russian company specializing in the recovery of funds from brokers. It is registered in the city of Saratov. The company actively operates in the Russian market and also provides services to clients from CIS countries.
Service Terms
The company is ready to assist traders who have lost more than 100,000 rubles, provided that no more than 450 days have passed since the transaction. Chargeback is only possible when transferring money from the client’s bank card to the broker’s account.
Available Tariff Plans
- “Chargeback Procedure” – document collection, submission of applications, full legal support. Cost: from 15,000 rubles.
- “Turnkey” – conducting chargeback with full legal protection. Cost: from 25,000 rubles.
How Does the Refund Process Work?
To initiate the refund procedure, the client needs to provide the company with transaction data, including supporting documents and correspondence with the broker. The company then submits an application to the client’s bank. The next step is the bank’s review of the documents within 45 days.
If approved, the documents are forwarded to the international payment system and then to the respondent bank. The bank has 30 days to make a decision. In case of the broker’s refusal, the case is sent to arbitration court, where it is reviewed within one to two months.
Documents Required for Successful Chargeback
- Contract with the broker.
- Bank statement for the client’s account.
- Copies of correspondence with the broker.
- Printouts of phone calls confirming the client’s broker’s disregard.
Technical Support
To contact the company’s specialists, you can use the phone number provided on the website or send a request via email. In addition, a feedback form is available.
Conclusion
Before contacting “Chargeback Agent CB,” it is recommended to read reviews and consult with experts to ensure the reliability of the company.