About Chargeback.Me
Chargeback.Me is an organization specializing in the recovery of funds lost in transactions with fraudulent companies, including brokers and investment projects. The company’s website is described as a single-page article with several links to a contract and a YouTube channel.
Chargeback.Me Services
According to the information on the website, the company refunds funds legally without any upfront payment. There is no direct indication of the actual office location in Bryansk on behalf of the organization’s head, Alyona Stefashina, registered as an individual entrepreneur.
Cooperation Terms
Clients who have suffered from fraudulent schemes can use Chargeback.Me services. The chargeback procedure involves refunding funds through Visa, MasterCard, Maestro, and MIR payment systems, although payment dispute resolution is not always guaranteed.
Chargeback Process
The organization does not provide clear instructions on fund recovery, and information on cooperation terms can be found in the contract.
- The performer has the right to involve third parties without the customer’s consent.
- The customer must provide documents to the bank within the specified deadlines.
- The advance payment is 10 rubles, and the fee is 40% of the refund amount.
Technical Support
Customer communication is carried out via email. The website lists four email addresses for inquiries, but there is no information on the application reception schedule.
Conclusion
The drawback of Chargeback.Me is the lack of a detailed website with information on the refund process. Using the company’s services is at the discretion of the client, who must consider the contract terms and the actual possibilities of fund recovery.