About MoneyBackExpert
MoneyBackExpert is a professional chargeback company with years of experience, founded in America in 2006. Industry leaders Anton Smelsky and Nikita Kaverin established the legal firm Yokko Law LLP in partnership with LawTrust Management UK in 2010. Since 2015, the company has been operating under the name International Business Company, serving clients from the CIS, America, and the European Union. Currently, MoneyBackExpert has offices in London and Tallinn, with plans to open an office in Russia.
Services from MoneyBackExpert
MoneyBackExpert helps its clients recover lost funds from dishonest investment companies through the chargeback process. Possible account funding methods include using bank cards, cryptocurrency wallets, bank transfers, cash, and others.
- from a bank card,
- using a cryptocurrency wallet, through online exchangers or a cryptocurrency exchange,
- via bank transfer,
- in cash through a courier,
- through exchangers,
- by direct transfer to an individual’s card.
The company guarantees to initiate a refund only in cases where a successful return is possible. The success rate of conducted chargebacks is 89.5%.
Client Interaction and Service Payment
Each client is entitled to a free consultation after filling out the form on the MoneyBackExpert website. After providing information about their interaction with the broker, the client can expect assistance from the company.
Payment for services is only collected after a successful refund; no upfront payment is required according to the information on the official website.
The Chargeback Process
Initially, company employees prepare documents to challenge the transaction, which are then sent to the client’s bank. If there are no objections from the client’s bank, the documents are forwarded to the broker’s bank for further review. In case the broker refuses to return the funds, arbitration may be pursued.
Conclusion
MoneyBackExpert does not have legal permission to operate in Russia; therefore, it is recommended to research reviews about the company online before seeking assistance. For transparency, it is suggested to request a user agreement from the managers. Be cautious when choosing a chargeback company.